A site people can use.

Last reviewed: 23 September 2026

Our approach

We aim to make this website perceivable, operable, understandable and robust, using WCAG 2.2 Level AA as our design and testing benchmark. The site supports keyboard navigation, visible focus, scalable text, semantic headings, descriptive links and reduced-motion preferences.

Known limitations

Third-party payment and wallet services have their own accessibility arrangements. Some historic or supplier-provided logos may contain text that is difficult to read at small sizes, although directory cards provide the business name separately.

Tell us about a problem

If you cannot access information or complete a task, email business@oldpens.wales. Tell us the page, what you were trying to do and any assistive technology used. We will provide the information in a reasonable alternative format where we can and use the report to improve the site.